Privacy Policy

Effective Date: December 2, 2025

Guild Road Insurance Agency LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name, email address, phone number, and mailing address
• Business name, USDOT number, MC number, and tax identification number
• Driver information, vehicle details, and fleet composition
• Insurance history, claims history, and loss runs
• Financial information for payment processing
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, and operating system
• Pages viewed, time spent on pages, and referring URLs
• Device information and mobile network data
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Information Sharing and Disclosure

We may share your information with:

• Insurance Carriers: To obtain quotes and bind coverage on your behalf
• Service Providers: Third parties that perform services for us (payment processors, data analytics, etc.)
• Business Partners: With your consent, to provide additional services you request
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at info@guildroad.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.