● 24/7 Claims Assistance
We're here to help you navigate the claims process, coordinate with adjusters, and ensure your claim is handled properly.
What To Do After an Accident
Follow these critical steps to protect yourself and your business:
- Make sure everyone is safe. Check for injuries and call 911 if needed. Safety is the first priority.
- Protect the scene. Set up triangles, flares, or cones if safe to do so. Turn on hazard lights.
- Collect information. Get driver info, vehicle details, insurance information, witness contacts, and photos of all vehicles and the scene.
- Notify your dispatcher. Report the incident immediately so they can coordinate next steps.
- Report the claim. Contact us or your insurance carrier as soon as possible to initiate the claims process.
How We Help
● Documentation
We help you gather and organize all necessary claim documentation.
● Coordination
We coordinate coverage questions and communication with adjusters.
● Follow-Up
We stay on top of your claim until it's fully resolved.
● Guidance
We explain the process and help you understand what to expect.
Cargo and Physical Damage Claims
For cargo or physical damage claims, proper documentation is critical. Keep copies of:
● Essential Documentation
Photos: Damage to cargo and equipment
BOLs: Bills of lading and shipping documents
Estimates: Repair quotes and damage assessments
Tow bills: Receipts for towing and storage
Communication: All correspondence with involved parties
Claims Support Contact
Guild Road Insurance Agency LLC
2002 E Timberloch Pl, Suite 200
The Woodlands, TX 77380
Email: info@guildroad.com
Phone: Available 24/7 for claims emergencies
Need help with a claim?
Contact us and we'll guide you through the process.